Technical Support Engineer
PMWEB · Antelias
Job description
About the role
The Technical Support Engineer will configure and troubleshoot our product to resolve customers' technical issues, acting as the liaison between customers and internal teams.
Key responsibilities
- Reproduce customer environments and run tests.
- Manage and address electronic tickets efficiently.
- Liaise between sales, customer success, and customers to address problems.
- Troubleshoot, install and configure PMWEB packages on client environments.
Required profile
- 2+ years of technical support experience.
- Customer‑service oriented with strong written and verbal communication skills.
Required skills
- .NET Core
- Microsoft SQL Server
- Windows Server
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Published 1 hour ago
Expires 1 month from now
3 views · 0 interested
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PMWEB
Antelias