Product Manager – SaaS HR & Wellbeing Platforms
SupportRoom
وصف الوظيفة
About the role
We are looking for a hands‑on Product Manager to own the roadmap for two SaaS products – SupportRoom, an employee wellbeing platform, and VAI, an AI‑driven HR and finance analytics tool. You will work closely with the CEO, CTO, engineers and a designer to decide what to build and why.
Key responsibilities
- Own and prioritize the roadmap for both products, making trade‑offs explicit.
- Engage directly with customers and prospects, attend sales calls and translate market needs into clear specifications.
- Write detailed specs (problem, scope, acceptance criteria, definition of done) for developers using Claude Code.
- Define AI feature behavior, testing criteria, and handling of incorrect outputs.
- Use product data to evaluate performance and decide what to continue or cut.
- Communicate upcoming releases and rationale to leadership, sales and marketing in plain business language.
Required profile
- 4+ years of product management experience in a SaaS or software company, owning a roadmap end‑to‑end.
- Hands‑on experience with Claude Code or a similar agentic coding tool.
- Technical depth to discuss APIs, integrations, data models, authentication and releases with engineers.
- Experience shipping AI or LLM‑powered features.
- Commercial judgment to say no to noisy prospects and explain decisions.
- Clear, concise writing skills.
- Background in B2B HR tech, workforce analytics or wellbeing products.
Required skills
- Claude Code (or similar agentic coding tool)
- Laravel / PHP
- React
- Python / FastAPI
- MySQL
- AWS
Questions fréquentes
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SupportRoom
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