Sales Representative – Technical Sales & Client Support

About the role

We are looking for a dynamic Sales Representative to drive technical sales and provide exceptional client support. In this role you will build strong relationships with existing and prospective customers, generate leads, and help expand our market presence.

Key responsibilities

• Follow up with clients regarding inquiries and orders.
• Build and maintain strong relationships with existing and potential clients.
• Generate leads and support business development activities.
• Assist in achieving sales targets and expanding market presence.
• Provide after‑sales service and client support.
• Handle and resolve complaints in coordination with internal quality control.
• Conduct product demonstrations and presentations for clients.
• Train clients on software usage and technical functionalities.
• Explain product features and technical specifications clearly.
• Conduct software testing and troubleshooting when required.
• Stay updated on new products, market trends, and industry developments.
• Maintain accurate client records, reports, and follow‑up documentation.
• Provide regular updates on sales activities and ongoing projects.

Required profile

• Bachelor’s degree in Business, Marketing, IT, Engineering or a related field.
• 2‑5 years of experience in technical sales and client support.
• Strong communication and presentation abilities.
• Problem‑solving mindset with a customer‑oriented approach.

Required skills