Sales Executive

About the role

We are seeking a dynamic Sales Executive to drive revenue growth and strengthen customer relationships. The role involves managing sales activities, developing new business opportunities, and ensuring high levels of client satisfaction.

Key responsibilities

• Meet established sales targets (annual, quarterly, monthly, weekly) and schedule activities to achieve them.
• Follow up with customers to ensure collection of credit payments.
• Assess customer needs and recommend appropriate products and services to increase loyalty.
• Assist the Sales Manager in creating individual sales and budget plans.
• Identify and resolve customer disputes to retain business and protect market positioning.
• Maintain strong relationships with customers to ensure satisfaction and repeat business.
• Act as primary contact for customer requests, ensuring timely and proper handling.
• Open client accounts, handle queries and complaints, and coordinate with Marketing/Product Management.
• Identify, research, and engage prospective customers to generate future sales.
• Define potential customers based on market data and conduct visits and presentations.
• Monitor market and competition, feeding relevant information to the Branch Manager.
• Support Marketing in planning trade shows and exhibitions to attract potential clients.
• Report customer feedback, competitor activity, and sales progress using company online systems.

Required profile

• Proven ability to meet and exceed sales targets.
• Experience in credit collection and handling customer disputes.
• Strong customer relationship management and communication skills.

Required skills