Floor Supervisor – Restaurant Operations
Venchi · Beyrouth
وصف الوظيفة
About the role
The Floor Supervisor is responsible for ensuring smooth daily operations of a restaurant, maintaining brand standards and delivering excellent customer service. This role combines hands‑on supervision, inventory management and quality control to support a high‑performing dining environment.
Key responsibilities
- Participate in opening and closing procedures, adhering to brand norms and guidelines.
- Inspect merchandise and displays daily to uphold visual standards.
- Conduct monthly inventory of all brand equipment following established processes.
- Enforce uniform and personal hygiene standards for self and team.
- Drive achievement of organizational goals and compliance with Standard Operating Procedures.
- Greet guests, present menus, assist with selections and monitor table satisfaction.
- Handle complex customer billing, complaints and inquiries.
- Delegate tasks, set deadlines, monitor results, provide training and relay team needs to management.
- Supervise staff, ensuring strict adherence to prescribed preparation techniques.
Required profile
- Technical degree in Hospitality Management or a related field.
- Three to five years of experience in food‑and‑beverage operations or a similar supervisory role.
- Fluency in English; Arabic is a plus.
- Food safety certification – Level 2.
Required skills
- Proficiency in MS Office applications.
- Proven expertise in chocolate production and handling.
Questions fréquentes
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اكتشف المزيد
الرواتب والأدلة وعمليات البحث في Lebanon.
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قدم طلبك في 30 ثانية
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Venchi
Beyrouth