Account Manager - Technology & Digital Solutions

About the role

LeLaboDigital is looking for an experienced Account Manager with a strong technology background to own client communication and account coordination across projects. You will be the main point of contact between clients and internal teams, ensuring clear communication, documented requests, managed expectations, and efficient project progress.

Key responsibilities

• Serve as the primary liaison between clients and internal engineering, design, product, and management teams.
• Document client requests, manage expectations, and ensure projects progress efficiently.
• Coordinate multiple technology projects and stakeholders to deliver high‑performance digital solutions.

Required profile

• Bachelor’s degree in Business, IT, Computer Science or related field.
• Minimum 3 years of account management or client‑facing experience in technology, software development, SaaS or IT services.
• Proven ability to manage multiple B2B client accounts and technology projects simultaneously.

Required skills

• Understanding of web and mobile development, APIs, cloud platforms, integrations and databases.
• Familiarity with AI and automation technologies.
• Experience with CRM tools such as HubSpot or Zoho.
• Experience with project‑management tools like Asana, ClickUp or Monday.com.

What we offer

• Competitive salary with performance incentives.
• Hybrid working model with required presence in Beirut office.
• Exposure to software engineering, AI, automation, cloud and digital transformation projects.
• Professional development, career growth opportunities and employee benefits including the LeLaboDigital Advance Program.