This job is no longer available
This job expired on 20/07/2026. It no longer accepts applications.
Customer Service Specialist – AM/PM Shift
YMY Tutoring · Beyrouth
Job description
About the role
We are seeking a professional and organized Customer Service Specialist to handle student inquiries, clearly explain our services, and coordinate with tutors. This support‑focused position emphasizes strong communication, attention to detail, and a fast response pace.
Key responsibilities
- Respond to student inquiries via WhatsApp and other social platforms.
- Explain services, pricing, and processes in a clear manner.
- Coordinate communication between students and tutors.
- Track payments, confirm order details, and maintain accurate records.
- Handle complaints professionally and follow up with pending students.
- Maintain organized records using Google Sheets.
Required profile
- Strong Arabic writing skills.
- Good English communication ability.
- Fast response time and ability to manage 70–100+ daily messages.
- Highly organized and detail‑oriented.
- Previous customer service experience preferred.
Required skills
- Google Sheets
What we offer
- Opportunity to work with a dynamic student‑tutor network.
- Flexible AM or PM shift options.
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in Lebanon.
Salary: Customer Service Representative Based on 7 job offers in LebanonSalaries by job title
A question about this job?
Ask it here: you will get the full job summary by e-mail, right away.
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
YMY Tutoring
Beyrouth
Related job offers
-
Telecalling Specialist – SDR for AI & Tech Campaigns
Sira Beyrouth -
French Retention Specialist
Quick Source Consultancy Beyrouth -
Telecalling Representative – SDR for AI & Tech Campaigns
Sira Beyrouth -
Telesales Consultant
Jobs for Humanity Beirut -
Telesales Consultant – Entry Level
Jobs for Humanity Dekwaneh