Customer Service Representative

Kanz · Beyrouth

🇬🇧 English

Job description

About the role

The Customer Service Representative will be the primary point of contact for customers, handling inquiries and resolving issues to ensure a positive experience. This role requires clear communication in both English and Arabic and a focus on maintaining high service standards.

Key responsibilities

Handle customer inquiries via calls or messages and resolve issues efficiently.
Maintain service standards while managing inbound communications.
Process customer requests and accurately document interactions.

Required profile

Clear verbal communication in both English and Arabic.
Active listening skills to understand customer needs.
Ability to solve problems and resolve issues promptly.
Basic computer proficiency for handling calls, messages, and documentation.

Required skills

English language proficiency (spoken).
Arabic language proficiency (spoken).
Active listening.
Problem solving.
Basic computer usage.

Questions fréquentes

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Published 4 months ago

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Kanz

Beyrouth

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