Project Director - Telecom Value-Added Services

Telecel Group

New

Senior 🇬🇧 English

Jira SS7 SIP Diameter SMPP TCP/IP SDP USSD IVR

Job description

About the role

The Project Director acts as the main technical liaison between the company and its clients and telecom operators, leading projects from pre-sales and solution design through implementation, go-live, support and commercial growth. The role reports to the Chief Product and Group R&D Officer.

Key responsibilities

Take part in pre-sales discussions, analyse client needs and present technical solutions such as SDP, USSD, WhatsApp, Airtime Lending and MCN
Prepare technical RFP submissions, including compliance matrices, solution architectures and effort estimates
Develop business cases, prepare technical parts of client agreements and support contract renewals
Present and defend technical proposals, then follow up on tender outcomes
Produce high-level and low-level design documentation and define hardware and infrastructure requirements
Lead requirements workshops, document acceptance criteria and manage change requests
Set up Jira boards, coordinate with the Project Manager and development teams, and run daily stand-ups
Act as the main technical contact for incidents and outages, escalate SLA risks and coordinate UAT
Manage client accounts after deployment, track usage and revenue, and propose growth opportunities

Required profile

Bachelor's degree in Computer Engineering, Telecommunications Engineering, Computer Science or IT
Minimum 10 years of experience in telecom value-added services, solution engineering, pre-sales or product management
Proven experience leading complex telecom projects and cross-functional teams
Experience preparing and managing RFP submissions for mobile network operators
Professional proficiency in English and French, written and spoken

Required skills

GSM, 3G, 4G networks and VAS platforms (SDP, USSD, SMS, IVR, charging)
Understanding of TCP/IP, SS7, SIP, Diameter and SMPP
HLD/LLD documentation and infrastructure sizing
Jira, testing and acceptance processes, SLA management
Leadership, stakeholder management and negotiation

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Published 12 minutes ago

Expires 1 month from now

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