Network Technician

About the role

Cedarcom Group, which includes Mobi (a leading ISP in Lebanon) and Cedarcom (a leading data service operator), is hiring a full-time, on-site Network Technician in Sinn Al Fil. The technician helps install, configure and maintain network infrastructure such as routers, switches, wireless equipment and fiber-related hardware, and ensures stable and secure connectivity for residential and corporate customers.

Key responsibilities

• Monitor network performance and diagnose issues, troubleshooting to keep connectivity stable and secure.
• Provide technical support to users and internal teams, and document incidents and resolutions.
• Escalate complex problems when needed.
• Work with engineers and other technical staff to implement network upgrades and support new service deployments.
• Follow Cedarcom - Mobi's standards for quality and reliability.

Required profile

• Ability to work on-site in Sinn Al Fil, including occasional field visits and shift or after-hours support when required.
• A technical diploma or bachelor's degree in Networking, Telecommunications, Computer Science or a related field, or equivalent practical experience, is beneficial.

Required skills

• Network administration and network infrastructure management.
• Troubleshooting and technical support for network systems and customer issues.
• Network security, including basic configuration and monitoring of secure networks.
• Beneficial: knowledge of TCP/IP, routing, switching, VLANs and basic firewall concepts; experience with ISPs or telecom environments, wired and wireless broadband; strong analytical skills and clear documentation.