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This job expired on 30/08/2026. It no longer accepts applications.
Customer Service Representative
Liaison · Beyrouth
Job description
About the role
Liaison International is seeking a Customer Service Representative to assist applicants using its Central Application Service (CAS). You will provide support via phone, email and chat, helping prospective students navigate the enrollment process.
Key responsibilities
- Answer applicant inquiries about CAS through phone, email and chat.
- Document and resolve issues using internal support tools.
- Participate in shift bidding after the initial training period, including potential evenings and weekends.
- Maintain 100% attendance during the two‑week training program.
Required profile
- Strong work ethic with focus on productivity and quality.
- Ability to pass three open‑book knowledge checks with at least 80%.
- Willingness to attend all training sessions and ongoing coaching.
Required skills
What we offer
- Comprehensive two‑week training on CAS and internal tools.
- Regular one‑on‑one coaching with team leads.
- Opportunities for overtime and shift flexibility during peak periods (Oct‑Dec).
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Liaison
Beyrouth
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