Telesales Representative – Internet Services

About the role

We are looking for motivated and results‑driven Telesales Representatives to promote IDM & Cyberia’s internet services. You will engage with potential and existing customers, understand their needs, and turn conversations into sales opportunities.

Key responsibilities

• Make outbound calls to prospects and existing customers to promote internet service offers.
• Follow up on interested leads and convert them into successful sales.
• Identify customer needs and recommend the most suitable service packages.
• Handle customer inquiries and concerns professionally.
• Record calls, sales activities, and customer information accurately in the CRM system.
• Achieve daily, monthly, and individual sales targets.
• Generate new sales opportunities using databases, referrals, and other lead sources.
• Provide basic post‑sale support to ensure a positive customer experience.
• Stay updated on available packages, promotions, and service offerings.

Required profile

• Bachelor’s degree completed.
• Excellent communication and interpersonal skills.
• Strong persuasion and negotiation abilities.
• Customer‑focused with the ability to build rapport over the phone.
• Previous experience in telesales, telemarketing, or a call‑center environment is a plus.

Required skills