Business Development Executive – Hospitality SaaS

About the role

We are seeking a driven Business Development Executive to lead the full sales cycle for small and medium‑size hospitality businesses in Lebanon. This individual contributor role focuses on acquiring new customers, closing deals and generating recurring revenue for Servme’s guest‑experience platform.

Key responsibilities

• Own and execute the end‑to‑end SMB sales process, from qualified lead to closed‑won.
• Conduct discovery calls and product demonstrations with owners, founders and senior operators, both remotely and on‑site.
• Travel regularly across Lebanon to meet prospects and clients in person.
• Follow up on inbound leads and perform outbound outreach as needed.
• Consistently achieve monthly and quarterly revenue targets.
• Maintain a high‑volume pipeline, forecast accurately and track activities in the CRM.
• Handle objections, pricing discussions and contract negotiations.
• Collaborate with SDRs, Marketing and Customer Success to ensure smooth hand‑off and onboarding.
• Provide product and market feedback based on customer insights.

Required profile

• 4‑5 years of experience in SMB, B2B or SaaS sales.
• Proven track record of closing deals and meeting revenue targets.
• Experience selling to SMB decision‑makers such as owners, founders or general managers.
• Strong presentation, negotiation and objection‑handling abilities.
• Ability to manage multiple deals simultaneously with high attention to detail.
• Professional, persuasive communication skills.

Required skills

• Proficiency with CRM platforms (e.g., HubSpot, Salesforce).