Junior Voice QA & Automation Analyst

About the role

Aspire Software is seeking a Junior Voice QA & Automation Analyst to join its team. The role focuses on evaluating AI-driven voice interactions, pinpointing issues, and creating automated solutions that feed real‑time performance metrics.

Key responsibilities

• Listen to AI‑to‑guest calls and assess call quality and accuracy.
• Identify strengths and weaknesses in the voice AI system.
• Develop automated pipelines to transform analysis results into live key performance indicators.
• Collaborate with development and data teams to implement improvements.

Required profile

• Recent graduate or early‑career professional with a strong curiosity for AI technologies.
• Detail‑oriented mindset and ability to work independently.
• Willingness to learn and contribute to a fast‑paced environment.

Required skills

What we offer

• Opportunity to work on cutting‑edge voice AI projects from day one.
• Mentorship and growth pathways within a rapidly expanding software group.