Customer Insights Analyst – Bangkok (Relocation Provided)

About the role

Agoda is looking for a Customer Insights Analyst to join its Performance Marketing team in Bangkok. You will work with a data‑driven group that designs and optimizes large‑scale marketing programs, helping to improve the lifetime value of Agoda customers worldwide.

Key responsibilities

• Experiment with ad structures, bidding and pricing strategies across platforms such as Google, Bing, TripAdvisor and others.
• Analyze experiment data and build predictive models to measure the impact of campaigns, TV advertising and pricing changes.
• Develop dashboards, track performance metrics and present actionable insights to stakeholders.
• Collaborate with product and engineering teams to implement data‑driven recommendations.

Required profile

• Bachelor’s degree or higher in a quantitative discipline (e.g., computer science, mathematics, engineering, business, science).
• 0‑4 years of experience in data analysis, consulting, investment banking, private equity or a strategy role at a fast‑growing tech company.
• Proven ability to work with large data sets and translate findings into business impact.

Required skills

• SQL
• SAS
• R
• SPSS
• Python
• VBA

What we offer

• Relocation assistance to Bangkok.
• Opportunity to learn from a global team of analysts, marketers and data scientists.
• Dynamic, data‑centric culture with continuous innovation.