Social Media Marketing Specialist

About the role

The Social Media Marketing Specialist will manage Bioskinspa’s online communities, engage with customers, and strengthen the brand’s presence across all communication channels. This role ensures a positive customer experience while supporting marketing initiatives.

Key responsibilities

• Engage with customers on social media platforms and communication channels.
• Respond promptly to inquiries, comments, and complaints.
• Handle appointment bookings through social media and WhatsApp.
• Monitor community engagement and gather customer feedback.
• Support marketing campaigns and engagement activities.

Required profile

• Bachelor’s degree in Marketing, Communications, Business, or a related field.
• 2–3 years of experience in community management or social media.
• Strong communication and customer‑service abilities.
• Good understanding of social media platforms and engagement strategies.
• Professional, organized, and customer‑oriented attitude.

Required skills

• WhatsApp
• Social media platforms (e.g., Facebook, Instagram)