Senior Account Executive – Remote

About the role

We are seeking a detail‑oriented Senior Account Executive to join our globally dispersed team on a fully remote basis. You will act as the primary liaison for client accounts, ensuring smooth onboarding, ongoing support, and accurate data management within our loyalty platform.

Key responsibilities

• Manage client accounts, respond to queries, and troubleshoot issues.
• Coordinate customer communication campaigns and promotional activities.
• Perform back‑office administrative tasks, including data entry, validation, and reconciliation of rewards and redemptions.
• Set up new clients on the BLU Loyalty system and maintain loyalty‑related data.
• Analyze reports for accuracy, trace errors, and liaise with vendors on invoicing.
• Provide training to client staff when required and stay updated on CRM best practices.
• Execute additional duties as assigned.

Required profile

• Bachelor’s degree in MIS, Business Administration, Business Computing, Marketing or Finance.
• 1‑3 years of experience in a similar client‑account or sales support role.
• Fluent in English and Arabic; French is a plus.
• Strong analytical, organizational and time‑management abilities.
• High attention to detail, punctuality and a positive, self‑motivated attitude.

Required skills