Remote Sales Agent – Customer Communication & Lead Management

About the role

We are looking for a motivated Remote Sales Agent to act as the primary liaison between our clients and on‑ground agents. You will handle client communications, coordinate property viewings, and nurture relationships that lead to successful transactions.

Key responsibilities

• Manage inbound and outbound calls, chats, and emails with prospective and existing clients.
• Conduct sales calls to qualify leads, answer inquiries, and support deal closures.
• Monitor and optimise chatbot conversations to ensure quality lead handling.
• Review chatbot‑generated leads and follow up when human interaction is required.
• Coordinate and schedule meetings or calls for the sales team.
• Maintain accurate client records and keep the CRM system up to date.
• Collaborate with the sales team to improve lead generation and conversion strategies.
• Provide timely follow‑up across all communication channels.

Required profile

• Previous experience in sales, call centre, or customer service.
• Excellent spoken and written English; Arabic is a strong advantage.
• Strong communication, persuasion, and follow‑up abilities.
• Comfortable working remotely and meeting performance targets.

Required skills

What we offer

• Remote work environment.
• Training and growth opportunities.
• Supportive team culture.