General Support - Protection (2 Positions, North Lebanon)

About the role

The Danish Refugee Council (DRC) is hiring two General Support - Protection staff for North Lebanon. The role supports DRC in identifying protection concerns and changes in the protective environment within communities, building trust with communities through field visits and contact networks, and delivering protection information, awareness-raising and risk mitigation sessions. It also links vulnerable people to services and provides Emergency Cash Assistance to those at immediate risk.

Key responsibilities

• Conduct protection monitoring and data collection (surveys, key informant interviews, focus group discussions, incident reporting) according to SOPs and sampling strategies.
• Disseminate protection information and run awareness-raising and risk mitigation sessions.
• Identify and refer persons with protection needs to services, tracking referrals in the Referral Information Management System (RIMS).
• Maintain community-level service mapping and referral pathways.
• Provide age- and disability-appropriate psychosocial support in mobile and static safe spaces.
• Engage regularly with communities and stakeholders, and share protection situation updates.
• Provide Emergency Cash Assistance to eligible individuals and follow up on its impact.
• Analyze protection data and draft workplans, taking part in supervision, reporting and coordination meetings.
• Support the Protection Team Leader, monitoring and evaluation frameworks, and the mainstreaming of protection principles.
• Document data (attendance sheets, informed consent, referrals) and enter activity data accurately using IM tools.

Required profile

• Bachelor's degree in social work, counseling, psychology or a related field.
• Fluency in Arabic; ability to communicate and write clearly in English is desirable.
• At least 1 year of experience in protection monitoring, community-based protection, outreach, awareness raising, cash for protection and safe identification and referrals.
• Experience working with diverse communities and in international/humanitarian settings is a plus.

Required skills

• Good understanding of data collection methods and computer literacy (Microsoft Word and Excel).
• Excellent facilitation, communication, psychosocial first aid and problem-solving skills.
• Knowledge of protection and do-no-harm principles and of the protection environment in the area of implementation.

What we offer

• Fixed-term contract until 31 July 2027, band K, duty station North of Lebanon, start 1 December 2026.
• Salary and conditions in line with DRC's Terms of Employment for Nationals.

Applicants must submit a cover letter and an updated CV (no more than four pages) in English by email; applications sent by email only will not be considered. Closing date: 23 November 2026.