Ecommerce Specialist

About the role

Sports Experts Co., a sporting goods retailer founded in 1994 and exclusive distributor of international sports and outdoor brands, is hiring a full-time, on-site Ecommerce Specialist in Faytroun. The specialist manages and optimizes the company's online sales channels, working closely with store and warehouse staff to align online operations with in-store availability.

Key responsibilities

• Maintain product listings, update pricing and promotions, and keep inventory information accurate
• Coordinate product content such as images and descriptions
• Monitor website performance, analyze sales data and track customer behavior to improve conversion and the online shopping experience
• Handle customer inquiries about online orders and collaborate with marketing and sales teams on campaigns
• Support order fulfillment so that deliveries are timely and accurate

Required profile

• Strong e-commerce and sales skills to manage online product catalogs, drive revenue and support promotions
• Ability to design a new website that is user-friendly and clear
• Excellent customer service and communication skills, and solid analytical skills to interpret metrics and recommend improvements
• Prior experience in retail, sports or outdoor products, or e-commerce platforms (e.g. Shopify, Magento, WooCommerce) is beneficial
• A relevant diploma in Business, Marketing, E-Commerce or a related field, or equivalent practical experience, is preferred

Required skills

• Attention to detail, organization and ability to handle multiple tasks in a fast-paced environment
• Comfort with basic digital tools and MS Excel; familiarity with SEO and online merchandising is an advantage