Systems Analyst

About the role

The Systems Analyst will be responsible for designing, implementing, and supporting IT systems to ensure stable, efficient, and secure operations. Working closely with technical teams, the analyst will manage system lifecycles, troubleshoot issues, and uphold security best practices.

Key responsibilities

• Administer and support physical and virtual IT environments, ensuring high availability.
• Monitor system performance, health, and alerts using monitoring tools, and proactively address anomalies.
• Maintain backup and recovery processes, perform data restoration, and design replication mechanisms for business continuity.
• Plan and execute system upgrades, patches, and version updates while minimizing downtime.
• Conduct impact analysis for changes, ensure proper testing, and document all incidents and operational activities.
• Collaborate with infrastructure, network, and security teams to enhance system reliability, performance, and security.

Required profile

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Relevant experience in system administration, infrastructure, or enterprise IT environments.
• Strong understanding of physical and virtual infrastructure (e.g., VMware, Hyper‑V).
• Knowledge of backup, disaster recovery, and high‑availability concepts.

Required skills

• VMware
• Hyper‑V
• System monitoring tools and alerting mechanisms
• Backup and recovery processes
• Disaster recovery and business continuity
• Data replication and high‑availability architectures
• System upgrades, patching, and release management
• Windows Server administration
• Linux Server administration
• Security hardening and access‑control principles
• System documentation and run‑book creation