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انتهت صلاحية هذه الوظيفة في 18/09/2026. لم تعد تقبل الطلبات.

Product Lead – Digital Platforms

Moments By Related · Beyrouth

🇬🇧 English

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About the role

Related is seeking a Product Lead – Digital Platforms to own the vision and roadmap of its customer‑facing loyalty and rewards mobile application. The role will drive strategy, development, and growth of the platform, turning it into a multi‑service digital ecosystem that engages millions of users across the GCC and Middle East.

Key responsibilities

  • Define and manage the product roadmap for the standalone mobile application.
  • Gather customer insights and business requirements to prioritize features.
  • Translate business needs into clear product requirements for technology teams.
  • Collaborate with UX/UI designers, developers, QA, and external vendors throughout the product lifecycle.
  • Lead feature releases, product launches, and continuous optimisation.
  • Drive improvements in customer experience using analytics and user feedback.
  • Own day‑to‑day performance of the loyalty program and monitor key KPIs such as member growth, active users, engagement and revenue.
  • Design and execute initiatives to increase member acquisition, retention, engagement and revenue generation.
  • Plan and manage customer‑engagement campaigns in partnership with Marketing, Technology, Digital and Commercial teams.
  • Analyse customer behaviour, identify optimisation opportunities and prepare performance reports for executives.
  • Identify new revenue opportunities, develop merchant and brand partnerships, and evaluate monetisation models.
  • Collaborate with cross‑functional stakeholders and manage relationships with external vendors and strategic partners.

Required profile

  • Proven ability to lead an established loyalty and rewards platform.
  • Experience defining product roadmaps for mobile applications.
  • Strong analytical mindset with a focus on KPI‑driven performance.
  • Ability to work cross‑functionally with Marketing, Technology, Digital, Commercial and Finance teams.

Required skills

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