Office Administrator

About the role

Houri Hearing is seeking an Office Administrator to keep the back‑office running smoothly across its network of branches. You will be the central point for paperwork, phone handling and day‑to‑day office flow, enabling the rest of the team to focus on patient care.

Key responsibilities

• Answer and direct incoming calls, take messages and manage patient and supplier enquiries professionally.
• Maintain daily office operations, including supplies, services, couriers and general upkeep.
• Control filing and document management (physical and digital) for patient records, invoices, contracts and correspondence.
• Provide administrative support to management – scheduling, correspondence, reports, presentations, travel and meeting coordination.
• Coordinate requests and information between branches and departments to avoid bottlenecks.
• Perform accurate data entry and record‑keeping, keeping systems clean and up‑to‑date.
• Assist stock and accounting functions with purchase orders, delivery notes, invoices and follow‑up.
• Support other departments as needed.

Required profile

• Minimum 2 years of experience in office administration, back‑office or executive assistance.
• Strong computer proficiency, especially advanced Excel skills, plus Word and Outlook.
• Highly organized with meticulous attention to detail.
• Professional and warm communication style, both on the phone and in person.
• Discreet handling of confidential company, patient and staff information.
• Fluent in written and spoken Arabic and English.

Required skills

• Excel (advanced)
• Word
• Outlook
• ERP or inventory systems such as SAP, Odoo, Zoho, Dynamics or QuickBooks

What we offer

• Salary paid in USD, on time and with full NSSF registration.
• Stable company with a 45‑year track record.
• Role with variety and visibility, working directly with management.
• Training and growth opportunities within the group.