Technical Trainer – Sales Enablement

About the role

TECNO Mobile is seeking a full‑time Technical Trainer to join its Beirut office. The role focuses on designing, delivering, and evaluating training programs that boost the performance of the sales force across the mobile phone and AIOT product portfolio.

Key responsibilities

• Develop and localise training materials based on product specifications, company values and retail requirements.
• Conduct regular classroom sessions, workshops, role‑plays and on‑site coaching for new and existing sales staff.
• Assess training effectiveness through feedback, tests and performance metrics, and adjust content accordingly.
• Collaborate with sales leadership to identify skill gaps and align training with market trends and corporate strategy.
• Visit retail outlets to gather market intelligence, analyse competitor offerings and report insights to management.

Required profile

• Proven experience in sales within the mobile phone industry.
• Strong understanding of product knowledge transfer and retail sales processes.
• Ability to adapt training content to local market conditions.
• Excellent communication skills in English; Arabic is a plus.

Required skills

• Product training development
• Sales techniques coaching
• Market research and reporting