Store Manager - Mamas & Papas & The Toy Store

About the role

AMB Retail Group, a multi-brand retailer covering pharmacy, baby and maternity, toys and value-focused retail, is hiring a full-time, on-site Retail Store Manager for its Mamas & Papas and The Toy Store locations in Dbayeh. The manager oversees daily store operations, leads the sales team and works toward sales targets.

Key responsibilities

• Lead, supervise and motivate the sales team, manage staff schedules and coach staff to maintain high customer service standards.
• Oversee inventory levels, coordinate product displays and merchandising, and keep the store clean, organized and welcoming.
• Handle customer inquiries and escalations, and implement loss prevention procedures.
• Ensure compliance with company policies and collaborate with management on promotions, sales strategies and continuous improvement.

Required profile

• Previous retail store management experience, preferably in toys, baby products, children's products or specialty retail.
• Proven ability to lead and supervise a retail sales team.
• Experience managing daily operations, staff scheduling, inventory control and merchandising.
• Ability to analyze sales reports, monitor KPIs and act on them to improve performance.
• Flexibility to work weekends, holidays and extended hours.
• Relevant education in Business Administration, Retail Management or a related field is an advantage; experience with premium baby and children's brands is a plus.

Required skills

• Good understanding of sales techniques, upselling, cross-selling and sales targets.
• Knowledge of retail loss prevention and inventory management.
• Proficiency in basic computer applications and point-of-sale systems.