Sales Operator – Field Visits & Client Training

About the role

We are seeking a motivated and dependable Sales Operator to join our operations team. You will be responsible for conducting on‑site visits, collecting accurate data, and ensuring tasks are completed on time while representing the company professionally.

Key responsibilities

• Conduct regular field visits according to the assigned schedule and coverage plan.
• Maintain strong relationships with on‑ground contacts and act as the main point of contact for assigned accounts.
• Guide new contacts through onboarding, set up tools or systems, and provide clear, simple training.
• Provide ongoing technical and operational support remotely or on‑site as needed.
• Listen to feedback, document observations, and report recurring patterns, complaints, and issues.
• Maintain proper documentation after each visit and ensure all required information is collected accurately.

Required profile

• Bachelor’s degree in business administration, marketing, management or a related field.
• 1‑2 years of experience in a field‑based role such as sales, delivery, or customer support.
• Owns a car, holds a valid driving licence and is willing to travel across multiple areas.
• Fluent in Arabic and English, both written and spoken.
• Highly organized, reliable, punctual and able to work independently.

Required skills

• Strong communication and interpersonal abilities.
• Tech‑savvy with comfort using smartphones and digital tools for data entry and communication.
• Ability to build client trust quickly and deliver training to non‑technical users.