Front Desk Receptionist

About the role

The Front Desk Receptionist is the first point of contact for the company, responsible for creating a professional, welcoming and positive experience for employees, visitors and clients. The role manages the reception area, handles incoming calls and correspondence, welcomes and directs visitors and provides administrative support so that the office runs smoothly every day.

Key responsibilities

• Greet clients on arrival and connect them with the right person
• Answer phone calls promptly and route callers to the right department
• Order front office supplies and keep track of stock inventory
• Maintain confidentiality and handle sensitive information ethically
• Develop and update administrative systems and liaise with other departments when needed
• Prepare routine correspondence and emails, and maintain the contact list
• Provide information by answering questions and requests
• Carry out administrative duties such as filing, typing, copying, binding and scanning

Required profile

• Bachelor's degree in Business Administration or Management
• 2-4 years of relevant work experience
• Excellent command of both English and French, written and spoken
• Excellent communication and interpersonal skills, professional appearance and attitude
• Strong organisational abilities, attention to detail and the ability to manage several tasks efficiently while keeping a high standard of customer service