Communications & Account Manager

Full-time · On-site · Adma, Kessrouan, Lebanon

KristiesLab is a strategic marketing, communications and experiential agency working with brands across Lebanon, the Gulf and the wider MENA region.

About the role

You will manage a group of client accounts from brief to final report, and plan their communications across PR, influencers, digital and content. You will lead the Account Executives working on your accounts and also look after KristiesLab's own marketing.

What you will do

Client accounts

Be the main contact for your clients

Lead onboarding, briefing sessions, kick-off meetings and regular status reviews

Follow client satisfaction and the quality of the work delivered

Handle issues when they come up and propose solutions

Communications and campaigns

Prepare integrated communications plans covering PR, marketing, influencers, digital and content

Write key messages and brand narratives for your clients

Review and approve client content before it is sent

Advise clients on platforms, timing and campaign ideas

PR and media

Plan PR and media outreach for your clients

Prepare press releases, pitches, talking points and media kits

Keep strong relationships with journalists and editors

Coordinate press events, launches and interviews

Follow media coverage and prepare media reports

Influencer campaigns

Plan influencer campaigns and select the right influencers and creators

Manage briefing, content review and performance tracking

Coordinate contracts, usage rights and deliverables with the operations team

Internal coordination

Write and issue client briefs to the internal teams

Run internal kick-off and alignment meetings

Follow deliverables and deadlines with the project, creative and digital teams

Prepare status reports, recaps and client presentations

Manage and guide the Communications & Account Executives

Business development

Spot new opportunities with existing clients

Take part in new business pitches, proposals, credentials and case studies

Represent the agency at industry events

Agency marketing

Plan and run KristiesLab's own marketing and communications

Manage the agency's content calendar, social media, PR and partnerships

Report on the results

What we are looking for

5 or more years of experience in account management, communications or integrated marketing, ideally in an agency

Good knowledge of the Lebanese and regional media and influencer landscape

Fluent Arabic and English (French is a plus)

Strong writing and presentation skills: briefs, recaps, proposals and pitches

Experience managing several client accounts at the same time

Experience managing or guiding junior team members

Comfortable being on-ground during events and launches

How to apply

Send your CV to with the subject line: Communications & Account Manager – Your Name.