Client & Platform Officer
CIS College · Beyrouth
Job description
About the role
Tomohi is seeking a motivated Client & Platform Officer to support learners throughout their journey and ensure the smooth operation of its educational platform. This role combines client acquisition, customer success, and platform administration in a fast‑growing environment.
Key responsibilities
- Communicate with prospective learners, present Tomohi’s services and guide them through registration.
- Follow up leads, track acquisition performance and report on conversion metrics.
- Onboard new learners, conduct regular check‑ins and respond to inquiries to maintain satisfaction.
- Support day‑to‑day platform operations, keep learner records up to date and assist with reporting.
- Identify and escalate operational issues to the Client & Platform Manager.
Required profile
- Strong communication and interpersonal abilities.
- Excellent organizational and multitasking skills.
- Customer‑focused mindset with attention to detail.
- Proactive attitude and willingness to learn.
- Previous experience in customer service, education, operations or administration is a plus.
Required skills
What we offer
- Opportunity to work on a mission‑driven education platform.
- Direct impact on learner experience and success.
- Hands‑on exposure to client management, customer success and platform operations.
- Collaborative and supportive professional growth environment.
Questions fréquentes
Why are you reporting this job?
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
Published 1 day ago
Expires 1 month from now
6 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
CIS College
Beyrouth
Related job offers
-
Sourdough Baking Trainer (Short-Term Consultancy)
CIS College Beyrouth -
Director of Experiential Education
Lebanese American University Beyrouth -
Agile Project Management Trainer (Freelance/Part-Time) – Remote
OMAH Beyrouth -
Training Coordinator – Maritime Training
Edelweiss Maritime Services Jounieh -
Customer Service Coordinator (Program Advisor)
Intoact International Beyrouth