Business Manager

About the role

We are seeking an experienced Business Manager to lead sales, operations and commercial strategy across multiple channels. The role reports to top management and is responsible for driving growth, cost efficiency and market responsiveness.

Key responsibilities

• Support and lead product sales, growth initiatives and continuous cost‑quality improvements.
• Communicate operational and sales results to senior leadership and propose improvement plans.
• Collect and analyse performance data, adjust programmes and align stakeholders.
• Define and execute strategic, commercial and brand agendas, monitor competitors and provide market feedback.
• Set, monitor and achieve sales targets while ensuring accurate product delivery across all channels.
• Collaborate with group management to shape vision, develop strategies and create implementation procedures.
• Prepare annual operating plans and budgets, oversee budget approval processes.
• Monitor KPIs, manage risks, ensure regulatory compliance and minimise product returns or expiries.
• Identify and pursue new agency and supplier opportunities.
• Recruit, manage and develop the business team in line with HR policies and legal requirements.

Required profile

• Proven experience in commercial management, sales leadership or business operations.
• Strong analytical mindset with ability to translate data into actionable strategies.
• Excellent communication skills for reporting to top management and coordinating cross‑functional teams.
• Demonstrated ability to develop budgets, monitor KPIs and manage risk.
• Leadership experience in building and motivating high‑performing teams.

Required skills