Academic Account Manager

About the role

The Academic Account Manager is the primary liaison for assigned university faculties, research centres and other academic stakeholders. You will translate institutional needs into clear briefs, coordinate multi‑disciplinary teams and deliver measurable marketing campaigns that align with the university’s strategy and brand standards.

Key responsibilities

• Serve as first point of contact for assigned academic entities and validate incoming requests.
• Develop comprehensive briefs covering objectives, audience, key messages, deliverables, deadlines and success metrics.
• Maintain a transparent pipeline of projects and campaigns.
• Coordinate with Communication, Creative Studio, Digital, Web/UX, Sustainability and Events teams to ensure smooth execution.
• Track progress, dependencies, approvals and final delivery, keeping stakeholders informed.
• Monitor campaign performance, identify improvement opportunities and provide strategic recommendations.
• Prepare periodic summaries of delivered projects and their outcomes.

Required profile

• Master’s degree in Marketing, Business Administration, Communications or a related field.
• Minimum 4 years of experience in account management, project management, marketing coordination or a similar client‑facing role.
• Strong writing, planning, presentation and stakeholder management abilities.
• Ability to manage multiple priorities and deadlines autonomously.
• Fluency in Arabic, English and French.
• Experience in agency environments and handling performance data.

Required skills

• Adobe Creative Suite