Sales Administration Officer

Midis Group · Beyrouth

New

Mid 🇬🇧 English

Salesforce Traverse ERP

Job description

About the role

The Sales Administration Officer is responsible for processing purchases on a daily basis, including placing and tracking orders, managing shipments and processing customer accounts. The role works closely with logistics, sales and credit teams to ensure timely order fulfilment.

Key responsibilities

Receive software and/or hardware orders by email or CRM and update customers accordingly
Price, create an ERP account and enter orders into the vendor's system while updating Salesforce and Traverse
Upload purchase orders in Salesforce and track shipments, keeping the tracking file up to date and resolving issues with stakeholders
Act as the main customer contact, close business with the sales team and handle customer complaints, escalating when necessary
Keep customers and internal stakeholders informed about order backlogs
Update sales reports and manage ad hoc requests

Required profile

Bachelor's degree in Business Administration or a related field
At least 2 years of relevant experience

Questions fréquentes

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Published 5 hours ago

Expires 1 month from now

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Midis Group

Beyrouth

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