Restaurant Floor Manager
Crepaway · Jounieh
وصف الوظيفة
About the role
Crepaway is seeking a full‑time Restaurant Floor Manager to lead daily operations at its Jounieh location. You will ensure a vibrant dining experience by delivering excellent service, maintaining food and beverage quality, and embodying the brand’s fun, youthful spirit.
Key responsibilities
- Oversee daily floor operations and uphold high standards of service and product quality.
- Supervise, coach, and develop team members to ensure a motivated workforce.
- Manage customer satisfaction, promptly address guest concerns, and enhance the overall dining experience.
- Collaborate with senior management to optimize processes and operational efficiency.
- Lead hiring, onboarding, and training initiatives to sustain the Crepaway spirit.
Required profile
- Strong customer‑service mindset and ability to create exceptional guest experiences.
- Excellent communication skills for interaction with staff and patrons.
- Experience in hiring, training, and team development.
- Solid knowledge of food‑and‑beverage operations.
- Organizational and leadership abilities with adaptability in a fast‑paced environment.
- Prior restaurant or hospitality experience preferred.
- Fluency in English; Arabic is an advantage.
- High school diploma or equivalent; hospitality‑management certifications are a plus.
Required skills
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Crepaway
Jounieh