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Reservation Supervisor

Radisson Hotel Group · Beirut

New
Mid 🇬🇧 English
Opera PMS OTAs GDS

Job description

About the role

The Radisson Hotel Group is looking for a Reservation Supervisor for its Beirut hotel, working in the Reservation Department. The role covers the day-to-day handling of bookings and reservations, and requires availability to work according to operational needs, including weekends and public holidays.

Required profile

  • Minimum 2-3 years of experience in hotel reservations, preferably in a 4- or 5-star international hotel.
  • Previous supervisory or team-leading experience is preferred.
  • Ability to handle guest requests, complaints, amendments, cancellations and complex reservations professionally.
  • Strong organizational skills and good attention to detail and accuracy.
  • Flexible to work weekends and public holidays when required.

Required skills

  • Strong knowledge of hotel reservation procedures, room types, rates, packages and inventory management.
  • Proficiency in Opera PMS; experience with OTAs, GDS and online booking channels is an advantage.
  • Excellent communication and interpersonal skills.
  • Good knowledge of Microsoft Office, especially Excel.

Questions fréquentes

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Source : ats:smartrecruiters

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Published 9 hours ago

Expires 1 month from now

5 views · 0 interested

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Radisson Hotel Group

Beirut