Part-Time Assistant IT Support Administrator (Beirut/Byblos)

About the role

The Lebanese American University’s IT Support Office is seeking a part‑time Assistant IT Support Administrator to join the team in Beirut or Byblos. Reporting to the IT Support Manager, you will help maintain and troubleshoot Windows and macOS desktop computers and related peripherals for faculty, staff and students.

Key responsibilities

• Diagnose and resolve user issues with desktop applications and hardware, including printers, scanners and other peripherals.
• Install, upgrade and configure desktop hardware and software.
• Assist end‑users with common applications such as Microsoft Word, Excel, Outlook, Internet Explorer and antivirus programs.
• Format PCs and prepare them for deployment.
• Perform additional duties assigned by the supervisor.

Required profile

• Bachelor’s degree in Computer Science or a related field.
• At least one year of relevant experience in desktop support.
• Strong analytical and interpersonal abilities.
• Excellent verbal and written English communication.
• Ability to work effectively within a team environment.

Required skills

• Windows operating system troubleshooting.
• macOS operating system troubleshooting.
• PC hardware installation and maintenance.
• Printer and scanner support.
• Microsoft Word, Excel, Outlook, Internet Explorer.
• Antivirus software configuration.