This job is no longer available
This job expired on 24/07/2026. It no longer accepts applications.
Mystery Shopper
Confidential · Beyrouth
Job description
About the role
We are looking for motivated individuals to act as Mystery Shoppers on a project basis across Lebanon. You will visit assigned retail locations, assess the full customer journey, and provide detailed, unbiased feedback to help improve store performance.
Key responsibilities
- Visit assigned retail stores according to a scheduled plan.
- Evaluate the entire customer experience, including store environment, staff behavior, product knowledge, cleanliness and overall ambiance.
- Follow specific guidelines and instructions for each visit.
- Maintain objectivity and focus on factual observations.
- Communicate promptly with project coordinators, providing updates and addressing questions.
- Complete comprehensive digital reports after each visit, documenting observations and any issues.
- Ensure consistency and quality of evaluations according to company standards.
- Participate in post‑evaluation meetings to share additional insights.
- Maintain strict confidentiality about your role as a mystery shopper.
Required profile
- A genuine passion for the shopper role and a mindset of an ideal customer.
- Strong attention to detail and observational skills.
- Excellent written and verbal communication abilities.
- Reliability, punctuality and the ability to work independently.
- High ethical standards and professionalism.
- Access to reliable transportation for on‑site visits.
Required skills
- Proficiency with basic digital reporting tools for data collection and report generation.
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Confidential
Beyrouth