General Support - Protection (2 Positions, Bekaa)

About the role

The Danish Refugee Council (DRC) is hiring two General Support - Protection staff for the Bekaa region of Lebanon. The role supports DRC in identifying protection concerns and changes in the protective environment within communities, building trust with communities, and delivering protection information, awareness-raising and risk mitigation sessions. It also links vulnerable people to services and provides Emergency Cash Assistance to those at immediate risk.

Key responsibilities

• Conduct protection monitoring and data collection (surveys, key informant interviews, focus group discussions, incident reporting) according to SOPs and sampling strategies
• Disseminate protection information and run awareness-raising and risk mitigation sessions
• Identify and refer people with protection needs to services, tracking referrals in the Referral Information Management System (RIMS)
• Maintain community-level service mapping and referral pathways
• Provide age- and disability-appropriate psychosocial support in mobile and static safe spaces
• Engage regularly with communities and stakeholders, and share protection situation updates
• Provide Emergency Cash Assistance to eligible individuals and follow up on its impact
• Collect, store, maintain and analyse protection data ethically, and document activities (attendance sheets, informed consent, referrals)
• Draft workplans, take part in supervision and coordination meetings, support reporting and monitoring and evaluation, and help mainstream protection principles across programmes and partners

Required profile

• Bachelor's degree in social work, counseling, psychology or a related field
• At least 1 year of experience in protection monitoring, community-based protection, outreach, awareness raising, cash for protection and safe identification and referrals
• Fluency in Arabic
• Excellent understanding of protection and do-no-harm principles, and of the protection environment in the Bekaa
• Experience working with diverse communities and excellent facilitation and communication skills
• Commitment to confidentiality, respect, non-discrimination, safety and inclusion
• Comfortable in a multicultural environment, flexible hours and able to handle pressure
• English communication and writing is desirable; previous experience in international organisations and humanitarian settings is a plus

Required skills

• Data collection methods
• Computer literacy: Microsoft Word and Excel
• Use of IM tools and online platforms for data entry

What we offer

• Fixed-term contract until 31 July 2027, band K, duty station Bekaa, start 1 December 2026
• Salary and conditions in line with DRC's Terms of Employment for Nationals

Applications require a cover letter and an updated CV (no more than four pages) in English, uploaded through the application process; applications sent by email will not be considered. The closing date is 23 November 2026.