General Support - Protection (2 Positions, Bekaa)

About the role

The Danish Refugee Council (DRC) is hiring two General Support - Protection staff for the Bekaa region of Lebanon. The role supports DRC in identifying protection concerns and changes in the protective environment within communities, building trust with communities through field visits and contact networks, and delivering protection information, awareness-raising and risk mitigation sessions. It also links vulnerable people to services and provides Emergency Cash Assistance to those at immediate risk.

Key responsibilities

• Conduct protection monitoring and data collection (surveys, key informant interviews, focus group discussions, incident reporting) in line with SOPs and sampling strategies.
• Disseminate protection information and run awareness-raising and risk mitigation sessions on key protection issues.
• Identify and refer persons with protection needs to appropriate services, tracking referrals in the Referral Information Management System (RIMS).
• Maintain a community-level service map and referral pathways.
• Provide age- and disability-appropriate psychosocial support in mobile and static safe spaces.
• Engage regularly with communities and stakeholders, and share protection situation updates.
• Provide Emergency Cash Assistance to eligible individuals with urgent protection needs and follow up on its impact.
• Collect, store, maintain and analyse protection data ethically, and enter activity data accurately using IM tools.
• Draft workplans, take part in supervision and coordination meetings, support the Protection Team Leader's reporting and M&E frameworks, and help mainstream protection principles across programmes and partners.
• Document all data collected (attendance sheets, informed consent, referrals) and perform other duties directed by the Team Leader and Area Program Manager.

Required profile

• Bachelor's degree in social work, counseling, psychology or a related field.
• Fluency in Arabic; ability to communicate and write clearly in English is desirable.
• At least 1 year of experience in protection monitoring, community-based protection, community engagement, outreach, awareness raising, cash-for-protection and safe identification and referrals.
• Excellent understanding of protection and do-no-harm principles, and of the protection environment in the area of implementation.
• Experience working with diverse communities and excellent facilitation, communication and psychosocial first aid skills.
• Commitment to confidentiality, respect, non-discrimination, safety and inclusion.
• Comfortable in a multicultural environment, flexible working hours and able to handle pressure; computer literacy (Word and Excel).
• Previous experience in international organisations and humanitarian settings is a plus.

What we offer

• Fixed-term contract until 31 July 2027, band K, duty station Bekaa, start date 1 December 2026.
• Salary and conditions according to DRC's Terms of Employment for Nationals.

Applicants must submit a cover letter and an updated CV (no more than four pages) in English by email; applications sent by email only will not be considered. The closing date for applications is 23 November 2026.