Front Desk Receptionist

About the role

The Front Desk Receptionist is the first point of contact for the company, creating a professional and welcoming experience for employees, visitors, and clients. The role oversees the reception area, manages incoming calls and correspondence, and provides essential administrative support to keep daily office operations running smoothly.

Key responsibilities

• Greet clients and visitors, directing them to the appropriate personnel.
• Answer telephone calls promptly and route callers to the correct departments.
• Order and maintain front‑office supplies, keeping inventory up to date.
• Handle confidential information with a high degree of ethics.
• Develop and update administrative systems, collaborating with other departments as needed.
• Draft routine correspondence and emails, and maintain an up‑to‑date contacts list.
• Provide information by answering questions and requests from staff and visitors.
• Perform general administrative duties such as filing, typing, copying, binding, and scanning.

Required profile

• Bachelor’s degree in Business Administration or Management.
• 2–4 years of relevant experience in a reception or administrative role.
• Fluent in English and French, both written and spoken.
• Excellent communication and interpersonal skills, professional appearance, and strong organizational abilities.
• Attention to detail and ability to manage multiple tasks while delivering high‑level customer service.

Required skills