Director of Quality Assurance and Academic Development

About the role

The Director of Quality Assurance and Academic Development leads the university’s institution‑wide effort to safeguard and continuously improve the quality of academic programs, policies, and outcomes. Reporting to the Vice President for Institutional Effectiveness and Accreditation, the role oversees three units and builds a culture of evidence‑based improvement across the campus.

Key responsibilities

• Set strategic direction and annual priorities for the Office of Quality Assurance and Academic Development, aligning with institutional effectiveness goals.
• Supervise coordinators of the Academic and Outcomes Audit, Policy Governance and Compliance, and Action Plan Audit units, managing performance, development and coordination.
• Manage the office budget, resources and reporting, defining and tracking key performance indicators for quality assurance functions.
• Develop and maintain university‑wide quality assurance frameworks, program review cycles and learning outcomes assessment processes.
• Establish benchmarks and standards for academic quality that reflect local, regional and international best practices.
• Oversee the Academic Policies Unit to ensure clear, consistent, compliant policies that promote equity and meet regulatory requirements.
• Provide leadership and secretariat support to the university’s quality and standards committees and prepare institutional reports.
• Promote equality of opportunity, diversity, inclusion and staff/student wellbeing throughout the office’s activities.

Required profile

Required skills