Delivery Manager

About the role

As a Delivery Manager you will be the engine room of live client engagements, ensuring that the right actions happen in the right order, at the right pace, with the right people. You work hands‑on, coordinating teams and driving outcomes while keeping the programme on track.

Key responsibilities

• Own delivery execution across active client engagements, managing workplans, milestones, dependencies and escalations.
• Coordinate internal and external contributors such as AI strategists, consultants, technical specialists and client teams.
• Run client‑facing governance including status meetings, progress reporting, decision tracking and risk management.
• Drive adoption and follow‑through to ensure workshop agreements become operational workflows.
• Proactively flag risks and blockers before they become problems.
• Help improve the venture’s delivery frameworks, templates and programme standards.
• Manage multiple parallel engagements without losing quality or pace.

Required profile

• Experience in project or programme management, delivery leadership or client service, preferably in consulting, digital or transformation environments.
• Proven ability to manage complex, cross‑functional programmes with senior stakeholders.
• Hands‑on delivery instinct – you unblock, coordinate and solve, not just track.
• Strong written and verbal communication skills for updates, escalations and meeting facilitation.
• Experience with change management, adoption programmes or transformation delivery is a strong plus.
• Relevant certifications such as PMP or PRINCE2 are advantageous.

Required skills

What we offer

• Opportunity to work with a leading independent creative agency operating globally.
• Exposure to multidisciplinary projects that blend creativity, technology and strategy.
• Collaborative environment that values innovation and continuous improvement.