Customer Service Representative
Kanz · Beyrouth
وصف الوظيفة
About the role
We are a leading B2B consulting firm seeking a motivated Customer Service Representative to join our Beirut office. You will be the first point of contact for Arabic‑speaking clients, providing prompt and professional assistance while developing your skills in a dynamic environment.
Key responsibilities
- Deliver first‑line customer support in Arabic, responding quickly and accurately to inquiries.
- Minimize errors and ensure efficient handling of processes.
- Communicate professionally with customers and internal team members.
- Adhere to company policies regarding attendance, break times, and overall conduct.
Required profile
- Responsible, detail‑oriented, and well‑organized.
- Calm under pressure with strong problem‑solving abilities.
- Friendly, polite, and customer‑focused attitude.
- Quick learner with strong teamwork and communication skills.
Required skills
- Clear and well‑structured verbal and written communication.
- Strong organizational skills and ability to multitask.
- Good computer proficiency (training provided).
- Fluency in Arabic; English and French are a plus.
What we offer
- Competitive salary ranging from $700 to $750 per month.
- Meal provision during work hours.
- 28 days of paid annual leave.
- Full‑time, office‑based schedule (2 days on, 2 days off).
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Kanz
Beyrouth
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