Credit & Collections Specialist

About the role

As a Credit & Collections Specialist at Aviat Networks, you will help maintain the financial health of the organization by managing credit risk and ensuring timely collections. You will work closely with sales, customers, and internal stakeholders to optimise cash flow and minimise bad‑debt exposure.

Key responsibilities

• Assess the creditworthiness of new and existing customers by analysing financial statements, credit reports and payment histories.
• Determine appropriate credit limits and terms based on risk assessment and company policies.
• Monitor accounts‑receivable ageing and follow up on overdue invoices.
• Contact customers via phone, email or written correspondence to resolve payment discrepancies and facilitate collections.
• Negotiate payment plans and settlements while maintaining positive customer relationships.
• Escalate delinquent accounts to management and initiate legal action as a last resort.
• Analyse collection trends to improve cash flow and reduce days sales outstanding (DSO).
• Collaborate with finance, sales and operations teams to streamline processes and resolve billing disputes.
• Generate regular reports on ageing receivables, collection activities and bad‑debt reserves.
• Provide data‑driven insights and recommendations to senior management.

Required profile

• Results‑oriented and customer‑centric mindset.
• Innovative thinker with strong personal and professional integrity.

Required skills