Assistant Branch Manager – Educational Branch

About the role

The Assistant Branch Manager will support the daily operations of a CIS educational branch, ensuring academic excellence, operational efficiency, and a safe learning environment for students. This role works closely with the Administrative Coordinator, faculty, and support staff to deliver high‑quality education services.

Key responsibilities

• Conduct orientation sessions for students and parents, explaining policies, expectations, and institute commitments.
• Promote a culture of responsibility, discipline, and personal development among students.
• Assist with student registration, tuition fee calculation, and installment plan setup in coordination with Admissions.
• Ensure consistent implementation of policies, procedures, and quality standards across all departments.
• Perform regular walkthroughs of classrooms and common areas to maintain a safe, academically focused environment.
• Oversee administrative and HR matters such as salary recommendations, promotions, leave management, and staff performance.
• Monitor tuition collection and develop strategies to achieve full fee collection before year‑end.
• Track academic performance and collaborate with academic staff to uphold high educational standards.
• Address student discipline and behavioral issues in coordination with school supervisors.
• Build strong relationships with students, parents, faculty, and administrative staff to ensure effective communication.

Required profile

• Bachelor’s degree in Education, Business Administration, Management, or a related field (Master’s a plus).
• Proven experience in educational management, branch management, or school administration.
• Strong leadership, organizational, decision‑making, and communication skills.
• Ability to manage multiple priorities in a fast‑paced educational environment.
• Problem‑solving and conflict‑resolution capabilities.

Required skills

• Proficiency in Microsoft Office.
• Experience with educational management systems.