Call Center Assistant
Omega Software · Beyrouth
Job description
About the role
The Call Center Assistant will be the first point of contact for customers, handling inbound calls and providing timely support. This role also supports administrative tasks and assists with internal events and meetings.
Key responsibilities
- Handle incoming calls and respond to customer inquiries.
- Provide customer support and professionally manage complaints.
- Escalate issues when necessary and track feedback for continuous improvement.
- Offer administrative support to management and assist with events/meetings.
Required profile
- Experience in administration or customer support, preferably in tech/software.
- Strong communication skills in English and Arabic.
- Ability to manage customer complaints professionally.
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Published 3 hours ago
Expires 1 month from now
2 views · 0 interested
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Omega Software
Beyrouth
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