Vice President BPO Sales

About the role

MCI is seeking a results‑driven Vice President of BPO Sales to shape and execute a high‑impact sales strategy across the Business Process Outsourcing sector. The role will lead market expansion, secure enterprise‑level contracts, and drive revenue growth for a fast‑growing tech‑enabled services provider.

Key responsibilities

• Develop and implement a comprehensive sales strategy to meet aggressive growth targets and position MCI as a market leader in BPO.
• Identify, pursue, and close new enterprise‑client opportunities across multiple industries.
• Build and maintain trusted relationships with C‑suite executives and key decision‑makers.
• Collaborate with internal teams to design customized BPO solutions that deliver measurable business value.
• Monitor market trends and identify new service opportunities to expand the company’s footprint.
• Recruit, mentor, and lead a high‑performing sales team aligned with strategic goals.
• Define, track, and report on KPIs to measure sales effectiveness and pipeline health.
• Work closely with delivery, operations, and marketing teams to ensure seamless client engagements.
• Manage the sales budget to optimize resource allocation and ROI.
• Represent MCI at industry events, conferences, and forums to enhance brand visibility.

Required profile

• Proven executive experience in BPO or related technology‑enabled services sales.
• Demonstrated ability to achieve aggressive revenue targets and drive market expansion.
• Experience leading and developing high‑performing sales teams.
• Strong relationship‑building skills with C‑suite and enterprise decision‑makers.
• Strategic thinker with a results‑oriented mindset.

Required skills