Restaurant Supervisor

About the role

The Restaurant Supervisor is a full-time, on-site position overseeing daily restaurant operations. The supervisor supports and guides front-of-house team members, monitors guest flow and helps resolve guest inquiries or complaints promptly and professionally.

Key responsibilities

• Oversee daily operations, including staff scheduling and floor supervision
• Ensure adherence to service and food quality standards
• Collaborate with management to keep the workplace clean, safe and efficient and to run promotions or service initiatives
• Train and coach staff and support inventory and stock control
• Help ensure a welcoming and consistent guest experience

Required profile

• Previous experience in a restaurant or café in a supervisory or senior front-of-house role is preferred
• Ability to work flexible shifts, including evenings, weekends and holidays
• Proven focus on customer satisfaction in a hospitality or retail setting

Required skills

• Supervisory skills: team leadership, delegation and performance follow-up
• Knowledge of food and beverage operations, including basic hygiene and safety standards and menu familiarity
• Basic proficiency with point-of-sale systems and standard office applications is an advantage