Project Coordinator (Maintenance Dispatch)

About the role

We are looking for a Project Coordinator to manage U.S.-based maintenance work orders from start to completion. The role involves sourcing technicians, negotiating pricing, scheduling services, and ensuring client requirements are met on time.

Key responsibilities

• Receive and review assigned maintenance work orders and understand the scope of work.
• Search for, contact, and hire qualified technicians across the United States.
• Negotiate technician pricing while maintaining job profitability.
• Schedule technicians according to client requirements and deadlines.
• Communicate with technicians before, during, and after service and coordinate check‑in/check‑out procedures.
• Follow up continuously on active work orders, ensuring required photos, reports, invoices, and completion documentation are provided.
• Order required parts or materials when necessary.
• Identify problems during service and work quickly to find solutions.
• Maintain accurate records and updates for all assigned jobs and handle multiple work orders simultaneously.

Required profile

• Excellent English communication skills, both spoken and written.
• Strong negotiation, multitasking and organizational abilities.
• Problem‑solving skills and ability to work under pressure.
• Professional phone etiquette in English.
• Previous experience in dispatching, project coordination, facility management or maintenance operations is an advantage.

Required skills

• Proficiency with Microsoft Office.