Morning Receptionist

About the role

Gymbo Wellness is looking for a professional, organized and service-oriented Receptionist to join its morning front desk team in Corniche El Mazraa, Beirut. The role covers welcoming members, running daily reception operations, supporting membership sales and renewals, coordinating bookings and keeping accurate financial and administrative records. The schedule is Monday to Friday 7:00 AM - 3:00 PM, every other Saturday 9:00 AM - 5:00 PM, Sunday off.

Key responsibilities

• Welcome members and visitors warmly and professionally.
• Handle membership inquiries, registrations, renewals, check-ins and member records.
• Promote memberships, wellness services and available packages.
• Manage bookings for fitness classes, personal training, wellness services and nutrition consultations.
• Respond promptly to phone calls, WhatsApp messages and walk-in inquiries.
• Handle payments, receipts, POS transactions, daily cash closing and basic financial reporting.
• Maintain accurate membership, attendance, booking and payment records, and follow up on prospective and inactive members.
• Coordinate daily operations with coaches, wellness providers, BôCafé staff and management, and handle complaints professionally.
• Keep the reception area organized and follow operating procedures.

Required profile

• Minimum 3 years of reception or front desk experience; fitness, wellness, hospitality, hotel or clinic experience preferred.
• Strong interpersonal, communication and customer-service skills.
• Sales-oriented, able to promote memberships and services professionally.
• Well-organized, punctual, detail-oriented and able to multitask under pressure.
• Arabic required, English strongly preferred, French an advantage.

Required skills

• Basic accounting: cash handling, reconciliation and daily reporting.
• Microsoft Office and Excel.
• Booking and ERP management systems.
• Comfortable managing WhatsApp inquiries, appointments and payments.