Head of Support Services (F/M) - Lebanon

About the role

Médecins du Monde, a humanitarian health organization active in Lebanon for 30 years, is looking for a Head of Support Services (F/M) for its Lebanon mission. The post reports to the General Coordinator and the Desk Manager and covers the strategy, compliance and management of the logistics, human resources and finance departments. It is based in Beirut.

Key responsibilities

• Provide strategic leadership to the General Coordinator and Country Management Team on support matters and contribute to country strategy, annual and financial planning.
• Ensure support functions comply with organizational policies, donor requirements, national regulations and legislation, and oversee quality, accountability and risk management.
• Support proposal development, reporting and donor processes, and coordinate analyses and inputs for programme decisions.
• Strengthen internal controls, audit and investigation processes, and promote anti-fraud, anti-corruption and safeguarding policies.
• Recruit, coach and develop the support services team, and foster collaboration between Finance, HR, Logistics and programme teams.
• Coordinate with field and headquarters teams and represent the organization with authorities, partners and donors when needed.

Required profile

• Significant experience in humanitarian operations in complex contexts, including a senior support coordination role in an international NGO.
• Expertise in HR, Finance, Logistics and Administration, ideally supporting health programmes and donor-funded projects.
• Strategic, analytical leader who leads, coaches teams and manages risks.
• Fluent English; French and/or Arabic and Middle East experience are strong assets.
• 3-4 years of experience.

Required skills

• Microsoft Office, particularly Excel.
• Knowledge of French and/or Arabic is an asset.

What we offer

• Gross monthly salary of 3392 EUR on a fixed-term 6-month contract.
• 13th-month salary, expatriation allowance of 10% of gross salary, and coverage of travel, visas and vaccinations.
• Guesthouse accommodation and health insurance (50% covered by the organization).
• 5 weeks paid leave plus 22.5 RTT days per year.

To apply, send a CV and a cover letter through the online application form.